Real desi ghee — never palm oil
Pure Plate — call +91 8660807005. Real desi ghee, no preservatives, FSSAI certified, ready in minutes.
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Shipping & Returns

Last updated 9 September 2026

We make everything fresh in small batches, so we confirm each order personally before it ships.

Delivery

We ship all over India from our kitchen in Nelamangala, Bangalore Rural. Nearby orders go out on our own local run; everything further afield travels by courier. We still call or WhatsApp you to confirm the items and your address before we dispatch, so nothing leaves us unchecked. Delivery timelines depend on your location and are confirmed on that call.

Minimum order

Our minimum order is ₹199 (before delivery). Everything we make is packed and dispatched by hand, and below that a delivery costs more than the food in the parcel.

Delivery charges

The delivery charge is worked out from the pincode you enter at checkout, and it is shown to you in the order summary before you pay. There are no charges added after that.

  • Nelamangala local — ₹29, free on orders over ₹399
  • Greater Bangalore — ₹59, free on orders over ₹699
  • Karnataka — ₹69, free on orders over ₹799
  • Rest of India — ₹99, free on orders over ₹1,199

All prices on our site are inclusive of taxes, and the delivery charge is inclusive too.

Cancellations

Need to cancel or change an order? Reach us before it’s dispatched at +91 8660807005 or pureplatev@gmail.com and we’ll sort it out.

Before your order is dispatched, a cancellation is refunded in full: the item amount and the delivery charge. Nothing has been sent, so nothing has been spent sending it.

Once an order is on its way, we may not be able to return the delivery charge, because the courier has already been paid and that cost does not come back to us. Whether we refund it depends on the circumstances and on why the order is being cancelled — if the cancellation is our doing, such as a product turning out to be unavailable or something going wrong at our end, we refund it. We will tell you the exact amount before we process it, and you are always welcome to ask us to reconsider.

However we settle it, the refund goes back to your original payment method. We send it to the payment gateway straight away, but it is not instant — your bank typically takes up to 14 working days to credit it, so it may not appear on your statement immediately. The small handling fee is non-refundable, as it covers the payment gateway’s charge, which the gateway does not return to us on a refund.

Returns & replacements

Because these are food products, for hygiene and safety we can’t accept returns of opened packs. But if something isn’t right, we’ll make it right:

  • If your order arrives damaged, incorrect, or spoiled, contact us within 48 hours of delivery with a photo.
  • We’ll arrange a replacement or refund for the affected items.

Storage tip

Keep packs cool and dry, away from direct sunlight, and reseal them airtight after opening — they keep for around 12 months unopened.

Contact

Pure Plate Foods · pureplatev@gmail.com · +91 8660807005